Note: Click on a section below for more details.
- Password Help
- Cancel Membership
- Contact & Feedback
Where can I get technical support for my device?
You can find technical support for your device at any of the folllowing locations:
Can I download these movies to iTunes?
Yes you can download any of these videos to play on your Ipad whenever you choose. Here's how:
- Simply download the videos on to your Mac or PC
- Transfer the videos onto iTunes
- Connect your iPad to your Mac or PC, and the videos from iTunes on your computer can sync to your iPad
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Why don't my username and password work?
Your username and password are CaSe SeNsITIve and must be entered with the exact capital and lowercase letters received in your sign up email. Also, make sure there are no extra spaces before or after your username and password, as this will cause your login to be rejected.
Click here to view a simple login animation to demonstrate CaSe sensitivity. You will see the corrections made in green type.
When a username or, password is entered it must match the case that was originally used. For example, if the USERNAME was "JoHn" when the account was created, it must be entered exactly the same. Typing in "john" will return an error saying that the username is incorrect.
The same is true of your PASSWORD, if your password was "Access25" when it was created, it must be entered exactly the same. Typing in "access25" will return an error saying that your password is incorrect.
PLEASE NOTE: You may also need to learn how to properly type in your case sensitive login information by referring to your mobile device's manual.
Having any kind of security software, such as Norton Internet Security, could be a reason why your password isn't working. Try disabling the security software to obtain access.
I haven't received my username and password yet!
Your username and password will be sent to the email address you used when you signed up. If you are using a free web mail and you did not receive an email you may need to check your spam or trash folder to locate the email. Please keep in mind that some spam filters block our reply, in such case, try adjusting your spam filters or, contacting us from a different address, if you contact us from a different address please include the original email address you used when signing up, so we can locate your membership. If you need help with this please contact your ISP.
I forgot my username and password.
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How can I contact the billing company?
- US & Canada Credit card Purchases:Epoch.com | CCbill.com
- US check payment: WTS
- US phone billing: CCbill
- For Net Transactions
- Web: http://net-tran.com/
- Cancellations: https://secure.memberjoins.com/netbilling/cancel.php
- Email: firstname.lastname@example.org
- Phone: 1-866-869-4944.
- For Netbilling:
- Web: http://net-member.com/
- Cancellations: https://secure.memberjoins.com/netbilling/cancel.php
- Email: email@example.com
- Phone: 1-866-515-8871/li>
- For Epoch.com:
- Web: https://www.epoch.com/billingsupport
- Email: firstname.lastname@example.org
- Phone: 1-800-893-8871 (From US and Canada toll Free)
- International: 1-310-664-5810
- For CCBill:
- Web: http://www.ccbill.com/customer-service.html
- Email: email@example.com
- Phone: 1-888-596-9279
- For WTS:
- Web: http://www.achdebit.com/customer_support_info.html
- Email: firstname.lastname@example.org
- Phone: 1-800-717-7476
What company will I be billed by?
Your credit card will be discreetly billed by CLIENTS-SUPPORT.com, NET-TRAN.com, MOBILE-CS.com, EPSUPPORT.com, MOBILESERVICESHELP.com CHI, or Epoch.com, or CCBill.com. If you paid by check you will be billed by WTS.
I would like to chargeback my membership
A billing chargeback will place your name, address, zip code, and credit card number into an Internet fraud database. All internet credit card companies use this database. We do not have any control over this fraud database.
If you chargeback your membership, the billing company will add your information to the ban database. If you get into this database you will not be able to use that billing company again. It is impossible to get off the ban lists. Be smart! Don't destroy your internet credit by being added to this list and investigated for fraud!
I'm seeing additional charges on my credit card?
The site you purchased has a $1 - 1 day trial. After 24 hours you will be automatically billed the recurring rate of $39.95. In addition, when joining, you may have been offered discount memberships to our other mobile sites and websites, they bill at XYZ amount after X # of days. If you chose those discount offers, you must cancel those separately. Please contact us or go through the automated process to cancel those memberships.
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Contact & Feedback
What is included in my membership?
As a full member to our website, you have unlimited access to videos and pictures, as well as unlimited access to all of our sites. Please note that all models may not have downloadable clips available and downloadable content is only available for monthly memberships.
Terms and Conditions
- By becoming a member of this service (the "Service"), you become a Subscriber and agree to be bound by this Agreement (the "Agreement"). This agreement is subject to change at any time, and changes are effective upon notice to each Subscriber.
- Some or all of the following fees and charges may be incurred by the Subscriber: Subscription fees. The subscriber is responsible for paying periodic subscription fees according to the then-current billing terms.
- Unless and until this agreement is cancelled in accordance with the terms hereof, Subscriber hereby authorizes the "Service", or Service's third party billing processor, to charge subscriber's credit card to pay for the ongoing cost of membership. Subscriber hereby further authorizes the "Service", or Service's third party billing processor, to charge Subscriber's credit card for any and all purchases of products, services and entertainment provided by Net Transactions Limited. Subscribership may not be assigned or transferred to any other person or entity. Subscriber must promptly inform billing of the following: changes in the expiration date of any credit card used in connection with the Service; changes in home or billing address; and apparent breaches of security, such as loss, theft, or unauthorized disclosure or use of an ID or password. Until Net Transactions Limited is notified, by e-mail of a breach in security, the Subscriber will remain liable for any unauthorized use of the Service. Upon request, Subscribers will be given access to billing records that support charges for use of the Service.
- Payment for the appropriate services may be made by automatic credit card debit. Members will be automatically renewed for the original term upon expiration, unless Net Transactions Limited is notified via email, along with your UserName and Password, 48 hours prior to membership expiration. Pricing ranges from One dollar trial to Eighty-nine dollars and ninety-five cents for one year memberships. All trials and initial sales automatically rebill after their initial date. Discounts are provided for customers who access our sites from limited devices such as Blackberries and to customers who elect to do an initial sign up rather than a trial membership.
One, Three or Seven Day Special Introductory Trial Memberships do not grant the member access to the full selection of content or full range of benefits of the Service. Trial Memberships receive access to a reduced amount of content and services, which is upgraded to full access upon the renewal to the full one-month membership, or upon request of the subscriber via "Membership Upgrade" links present in the password protected area of the Service. These price points are reflected on the top of the credit card page when you join.
- If a Subscriber requests a chargeback from its credit card company for charges relating to the Services any and all credit card chargebacks are subject to evaluation by Net Transactions and/or a third party service provider to determine whether the chargeback was made in good faith. Certain criteria will be analyzed to determine whether a chargeback was made in good faith which includes non-personal information relating to the Subscriber's and personal information provided by Subscriber to Net Transactions, Ltd.
- Subscription to the Service may be terminated at any time, and without cause, by either Net Transactions Limited or the Subscriber upon notification of the other by electronic mail. Subscribers are liable for charges incurred by them until termination of service.
- Subscribers are responsible for providing all personal computer and communications equipment necessary to gain access to the Service. Access to and use of the Service is through a combination of an ID and a password. Each Subscriber must keep his password strictly confidential. Remember your password! For security reasons, Net Transactions Limited will not release passwords for any reason, except as may be specifically required by law or court order. Unauthorized access to the Service is a breach of this Agreement and a violation of law.
- Any liability of Net Transactions Limited including without limitation any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft, destruction, or unauthorized access to, alteration of, or use of records, whether for breach of contract, tortious behavior, negligence, or under any other cause or action, shall be strictly limited to the amount paid by or on behalf of the subscriber to Net Transactions Limited for the preceding 12 months. Some states do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you.
- No warranty is made by Net Transactions Limited regarding any information, services, or products provided through or in connection with the Service, and Net Transactions Limited hereby expressly disclaims any and all warranties, including without limitation:1) any warranties as to the availability, accuracy, or content of information, products, or services; 2) any warranties of merchantability or fitness for a particular purpose. Some states/provinces do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
- Except for public domain material and electronic messages, all material displayed on the Service is copyrighted by Ventura Content, Ltd. and may not be copied, redistributed, or downloaded, in whole or in part, without the prior written consent of the copyright owner, unless otherwise clearly stated in this Agreement.
- The material on the Service is for the private, non-commercial enjoyment of Subscribers only. Any other use is prohibited.
- The Service enables Subscribers to share information with other Subscribers. Subscribers agree not to submit, publish, or display on the Service any defamatory, inaccurate, abusive, threatening, racially offensive, or illegal material. Transmission of such material that violates any federal, state, or local law, is prohibited and is a breach of this Agreement.
- Subscribers agree not to engage in advertising to, or solicitation of other Subscribers to buy or sell any products or services through the Service without prior written consent. Subscribers are responsible for information they send, or display through the Service even if a claim should arise after termination of service.
- When you visit and purchase a membership to Net Transactions Limited operated sites or provide us your email to request free promotional newsletters and advertising, or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
- There are no facilities provided by the Service for sending or receiving private or confidential electronic communications. All messages shall be deemed to be readily accessible to the general public. Do not use the Service for any communication for which the sender intends only the sender and the intended recipient(s) to read. Notice is hereby given that all messages entered into this Service can and may be read by the operators of the Service, whether or not they are the intended recipient(s).
Notices by Net Transactions Limited to Subscribers may be given by means of electronic messages through the Service, by a general posting on the service, or by conventional mail. Notices by Subscribers may be given by electronic messages unless otherwise specified in the Agreement.
* All questions regarding new membership by means of electronic message should be sent to Customer Service
- The subscriber hereby warrants and represents that he or she is over the age of eighteen (18) or twenty-one (21) in some jurisdictions; and in all respects is qualified and competent to enter into this agreement.
Arbitration; Governing Law:
- This Agreement shall be governed by, and construed only in accordance with, the laws of Aruba, without giving effect to principles of conflicts of laws.
- The parties agree that any dispute between them arising out of or related to this Agreement and the services hereunder shall be resolved by binding arbitration conducted under the Commercial Arbitration Rules of the International Chamber of Commerce in effect as of the date any such action is initiated. This is an exclusive remedy. Unless another venue is agreed to by both parties, any arbitration conducted pursuant to this paragraph shall take place in Aruba. The arbitration and proceedings related thereto shall be conducted in English. A single arbitrator will make a determination and render an award within thirty (30) days of the close of evidence in such arbitration proceeding. The parties waive right to jury trial and agree that the arbitration award will be final and binding and that judgment will be entered thereon in any court of competent jurisdiction. Notwithstanding the foregoing, any party may seek immediate judicial intervention to prevent any unauthorized use or disclosure of the confidential or proprietary information of the party (or those to whom it owes a duty of confidentiality) bringing any such action. In addition, any party may bring an action in a court of competent jurisdiction to enforce (i) the Arbitration, Venue, and Governing Law provisions hereof and (ii) any arbitration award rendered hereunder, and any such action shall not be deemed a waiver of this arbitration requirement or any other provision hereof.
- The venue for any other legal proceedings arising from or connected with this Agreement shall be exclusively in Aruba, and no Party shall have the right to challenge venue based upon forum non conveniens or otherwise. In any legal proceeding (including arbitration) arising from, under or in connection with this Agreement, the prevailing Party shall recover the reasonable attorneys' fees and costs incurred in preparation for and in connection with all arbitration, trial and appellate proceedings, along with such other award(s) rendered by the arbiter.
- This Agreement shall be executed in the English language and shall be controlled in all respects by the English language, regardless if this Agreement is translated into another language.
You hereby acknowledge and agree that physical signatures are not required under this Agreement, and any form of electronic acceptance of the terms of this Agreement, including but not limited to your checking or clicking of an "I agree" or "Create Account" box, shall be permissible and acceptable forms of acceptance by you of the terms of this Agreement.
We only collect personal information from visitors to our Web site when they voluntarily provide it to us by completing our registration form or electing to use one of our services. We may require visitors to provide us with information including, but not limited to, their name, physical address, email address, birth date, username, password, and on occasion a unique identifier.In what way do we use your personal and non-personal information?
Our goal in collecting personal information is to provide visitors with the most personalized Web experience possible and our advertisers with an efficient means to reach the right audience. By knowing a little about our visitors, we are able to deliver more relevant content and advertisements, and provide better services. We may use information collected from visitors to our Web site for any of the following purposes: (1) to send visitors information and promotional materials about our company, (2) to send visitors information and promotional materials from our marketing partners and third parties (such as advertisers on our Web site), (3) to deliver targeted display advertisements and offers by email (by matching criteria provided by our advertisers with information collected from our visitors), (4) to contact visitors to our Web site when necessary, (5) to allow one-click purchases or access to proprietary content by pre-populating fields, within registration or other transaction screens, with a visitor's name, billing address, and email (among other things), as provided by that visitor, (6) to help diagnose problems with our server, (7) to administer our Web site, (8) to conduct internal reviews of our site (e.g., to determine the number of visitors to the site), (9) to help us better understand visitors' use of our site, and (10) to protect the security or integrity of our site. Non-personal information will be used for purposes of conducting internal reviews of the site, monitoring the site, and providing a greater online experience for our visitors. Non-Personal and Personal information gathered by Net Transactions, Ltd. will be used by Net Transactions and/or third party service providers to investigate chargebacks requested by the Subscriber.What security measures do we take to protect your data?
Protecting the privacy of children is VERY important to us. For that reason we do not structure any part of our site to attract anyone under the age of 18 (21 in some areas) and we do not allow anyone under the age of 18 (21 in some areas) to register and become a member of our site.Corporate changes.
In the event of a merger, acquisition, asset or stock sale, bankruptcy, or other asset transfer (regardless of legal formality), any of our assets may be transferred to a third party, including personal information collected from visitors to our Web site.Acceptance of privacy terms & conditions
Visitors who wish to access or change the information they provided to our Web site, should visit the Customer Service section of this site and contact us via Email.
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